Committment

At LOYALTY Credit Union, we're always working to enhance our website and increase accessibility and usability for all members. Our accessibility efforts are ongoing and based on the World Wide Web Consortium's (W3C's) Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA).

Our goal is to permit our members to successfully gather information through our website whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos.

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LOYALTY Credit Union is currently taking a variety of steps and devoting resources to further enhance the accessibility of our website and is in the process of implementing the relevant portions of the WCAG 2.1 AA as our web accessibility standard.

While there is no definitive test or certification of conformance to the WCAG 2.1 AA, we use a variety of methods for assessing accessibility. However, we understand W3C's position that "there is as yet no tool that can perform a completely automatic assessment on the checkpoints in the guidelines, and fully automatic testing may remain difficult or impossible".

W3C Details

Ongoing Effort

We are proud of the efforts we have completed and those that are in-progress to ensure our website is accessible to everyone. We view accessibility as an ongoing effort and are continually seeking solutions that will bring all areas of our website to the same level of overall web accessibility. As such, we continually conduct website accessibility audits and address recommendations to increase accessibility so that our website meets or exceeds applicable standards.

Accessibility Assistance

If you have difficulty using or accessing any element of this website, please feel free to visit a branch, call us at (850) 474-0970 or email us at loyalty@loyaltycu.org and we will work with you to provide the information or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).

Feedback

Please contact us at (850) 474-0970 or email us at loyalty@loyaltycu.org if you have any feedback or suggestions as to how we could improve the accessibility of this website.