Join the Team

At LOYALTY Credit Union, we believe in providing our members with the best products and services available. We also firmly believe that in order to be a leader in our industry, we must provide a progressive, challenging, and rewarding work environment for our employees. We invite interested job seekers to apply to join our LOYALTY CU team.

LOYALTY CU is an equal opportunity employer and, in compliance with all federal and state civil rights laws, makes every effort to employ and promote the most qualified individuals without regard to race, color, religion, sex, national origin, age, handicap, disability, veteran status, marital status, or any other protected class.

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Assistant Branch Manager

Location: Tallahassee

responsible for overseeing the assigned location’s member service and teller department, focusing on ways to promote operational proficiencies resulting in positive member experiences, adherence to credit union policies and procedures, monitoring new loan production and new member acquisition of the assigned location while mitigating member attrition, supports and assists marketing department with credit union events and campaigns. Required to perform additional Branch Manager’s duties and responsibilities as needed.

Responsibilities:

Performs necessary managerial functions to manage personnel effectively and efficiently
Monitors daily teller and member service branch functions for accuracy and proper personnel coverage, provides support for overrides, corrections, and compliance for all staff
Enforces and practices satisfactory attendance and punctuality
Manages the security and safety of the branch in the absence of the Branch Manager
Handles the computer functions relating to account opening, account maintenance and all other functions
Identifies problems and potential ones and takes corrective action to resolve them, informing Branch Manager/Management as necessary
Performs all duties and responsibilities in a timely and effective manner in accordance with established policies and procedures and ensures compliance with company policies and federal regulations
Stays up to date in lending procedures and policies as required
Assist on teller line or in member services when necessary and processes and approves loan requests up to their assigned limit
Solicits and processes requests for loans, including loan enhancing products, including GAP, extended warranty policies, and payment protection, and approves loan request up to their assigned limit
Opens credit union accounts, accepts wire transfer requests, processes payroll deduction requests, prepares reports requested by Branch Manager, and makes recommendations to management
Employee’s responsibilities regarding BSA – OFAC – AML – CTR laws, rules, and regulations:
- Attain and maintain acceptable level of knowledge of laws, rules and regulations including all updates and changes
- Complete and accurately submit all necessary forms required by the laws, rules, and regulations
- Complete all steps required in laws, rules, and regulations
All other duties assigned by Management

Apply for Assistant Branch Manager

Member Service Representative II (Teller)

Location: Panama City

Responsible for assisting members with the opening, maintaining, and closing of all types of credit union accounts in accordance with members’ needs. Must have a thorough knowledge of all credit union products, services, and processes combined with a “caring-helpful” attitude to ensure a positive member experience. Periodically will be required to perform all duties and responsibilities of a MSR l-Teller as needed.

Responsibilities:

Demonstrates mastery of and periodically performs all duties and functions of a MSR I-Teller
Opens new accounts and answers all questions concerning credit union products and services
Trains new hires on MSR I and II responsibilities as needed
Completes direct deposit or payroll deduction requests
Reviews share account cards for completeness and accuracy
Composes member correspondence as necessary
Cross-sells all products/services of the credit union in accordance with members’ needs utilizing service and sales training standards
Assists members with problems they may encounter with these products/services or direct them accordingly
Processes checks orders for members • Redeems US savings bonds
Assists in the inventory and balancing of money orders and cashier checks
Reports to the Branch Manager or his/her designee any discrepancies or outages
Assists Branch Manager and/or Assistant Branch Manager with maintaining and balancing of the front vault daily
Processes IRA accounts/forms with knowledge and accuracy
Cross-trains in loan department to advance to MSR III
If at assigned branch: process daily maintenance of certificate of deposit maturities – work deceased member accounts – complete all IRA Coordinator’s responsibilities – complete initial online membership application responsibilities
Employee’s responsibilities regarding BSA – OFAC – AML – CTR laws, rules, and regulations:
- Attain and maintain acceptable level of knowledge of laws, rules and regulations including all updates and changes
- Complete and accurately submit all necessary forms required by the laws, rules, and regulations
- Complete all steps required in laws, rules, and regulations
All other duties assigned by Management

Apply for Panama city

Member Service Representative I (Teller)

Location: Tallahassee

Responsible for accurately and promptly assisting members, maintaining good member relations, and handling all monetary transactions in a professional and courteous manner.

Responsibilities:

Assists members with opening and closing accounts, processes transactions, and addresses and resolves member problems, inquiries, or complaints.
Refers problems to supervisor as needed, along with recommendations for resolution.
Identifies opportunities to cross-sell additional products or services to members.
Confers with members by telephone or in person to provide information about products or services.
Maintains accurate member account information on computer system and prepares required reports for management.
Acts as liaison between members and various departments.
Performs other job related duties as assigned.

Apply for Tallahassee

Part-Time Member Service Representative I (Teller)

Location: Crawfordville

Responsible for accurately and promptly assisting members, maintaining good member relations, and handling all monetary transactions in a professional and courteous manner.

Responsibilities:

Assists members with opening and closing accounts, processes transactions, and addresses and resolves member problems, inquiries, or complaints.
Refers problems to supervisor as needed, along with recommendations for resolution.
Identifies opportunities to cross-sell additional products or services to members.
Confers with members by telephone or in person to provide information about products or services.
Maintains accurate member account information on computer system and prepares required reports for management.
Acts as liaison between members and various departments.
Performs other job related duties as assigned.

Apply for Crawfordville