SMS and Text Message Privacy Policy

Loyalty Credit Union may send you SMS or text messages for the reasons listed in your Membership and Account Agreement, to verify your identity, in connection with an online membership or loan application, or upon your request.

DISCLOSURE OF PERSONAL INFORMATION:

 Personal information obtained through short code, toll free, or other SMS will not be shared with any third parties for their reasons/purposes except for the reasons disclosed in our Privacy Policy. We may use third-party service providers (e.g., AWS, Twilio, etc.) to assist us with providing and marketing our products and services to you and your information may be processed by such third parties on our behalf for our purposes. We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

User Opt-Out: You may opt-out of SMS or text messages at any time. If you wish to  stop receiving mobile messages from us, or you no longer agree to these SMS Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to the mobile number the message is sent from, write us at PO Box 17048, Pensacola, FL 32522, email us at loyalty@loyaltycu.org, or call us at 850-474-0970 or 800-375-2235 to opt out. You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message.