Update Regarding Our Downtown Pensacola Spring Street Branch

At Loyalty Credit Union, we are constantly working to serve you better and adapt to the evolving ways you prefer to manage your finances. To ensure we continue to provide the best possible service, our Board of Directors recently decided to transition the operations of our downtown Pensacola branch on Spring Street.

This branch will remain open until Sept. 30, 2025.

This decision reflects Loyalty’s ongoing effort to adapt to the changing ways our members prefer to bank, as more of you embrace our digital services and utilize other branch locations.

We want to assure you that this is a forward-looking step, designed to optimize our resources and enhance our presence in the community.

What This Means for Your Banking

Your access to Loyalty Credit Union services remains seamless!

  • On-Site ATM Access: We will retain an easily accessible ATM at the Spring Street property for your convenience.

  • Other Pensacola Branches: You will continue to have full access to your accounts and all services at our three other convenient Pensacola branches:

    • The Nine Mile Office, 1200 E. Nine Mile Road;

    • North W Street Office, 6200 North W St.; and

    • Cordova Office, 4964 Bayou Blvd.

  • Digital Convenience: Loyalty’s online and mobile banking platforms are available 24/7 for all your everyday banking needs, from anywhere.

A New Chapter for the Spring Street Property

We are excited about the future of the Spring Street property.  Loyalty will retain ownership of the Spring Street location and is actively exploring opportunities to utilize the space to support our community. We are working with a consultant to reimagine the building’s use in a way that truly enhances the downtown Pensacola neighborhood. Our goal is to ensure this property continues to be a positive asset for the community.

We encourage you to reach out to our team via online chat, phone (850) 474-0970 or visit any of our other branches if you have any questions. Thank you for your continued trust and loyalty.